Effective Date: November 6, 2025
Last Updated: November 10, 2025
1. Introduction
Welcome to SparkAI (“we,” “us,” or “our”). We operate https://sparka1.com
(the “Website”) and provide AI-powered communication tools for businesses (the “Services”).
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our Website or use our Services.
By using our Website or Services, you agree to this Privacy Policy. If you do not agree, please discontinue use.
2. Who We Are
SparkAI
Address: 10 Holmfield Avenue, London
Email: [email protected]
Phone: +44 7435 531511
SparkAI is the data controller for all information collected through this Website.
3. Information We Collect
We only collect information necessary to provide and support our Services. This may include:
Contact Information — name, business name, email address, and phone number.
Usage Data — information about how you use our Website and Services.
Service Interaction Data — messages, calls, and interactions made directly through SparkAI.
Marketing Preferences — whether you wish to receive promotional updates.
Payment Data — billing and transaction information.
Cookies — basic analytics and performance data (see Section 7).
We do not purchase, rent, or obtain contact lists from third parties. All personal data we process comes directly from users who provide it voluntarily through our Website or Services.
4. How We Collect Information
We collect information only when:
You fill out a form, book a demo, or contact us directly.
You use our AI tools, chat widgets, or booking features.
You interact with our website (through cookies and analytics).
We do not collect or process contact data from external lead sources, affiliates, or marketing partners.
5. How We Use Your Information
We use the data you provide to:
Deliver and support our Services.
Respond to your inquiries or service requests.
Manage your account and process payments.
Send updates or marketing messages (only if you have opted in).
Improve our Website and service quality.
Fulfill legal and regulatory obligations.
We never sell, rent, or share personal data for unrelated marketing or lead generation purposes.
6. Legal Basis for Processing
We process data under one or more of the following legal bases:
Contractual necessity — to deliver our Services to you.
Consent — for marketing or communication preferences.
Legal obligations — for compliance with applicable laws.
Legitimate interest — to maintain and improve our operations, where appropriate.
7. Cookies & Tracking
We use limited cookies to:
Improve website functionality.
Measure traffic and performance.
We do not use cookies for third-party advertising or data sharing. You can disable cookies at any time in your browser settings.
8. Data Retention
We keep personal data only as long as needed to:
Deliver Services.
Meet legal and accounting requirements.
When no longer required, we securely delete or anonymize all records.
9. Data Sharing
We may share limited information only with:
Service providers (such as payment processors or hosting services) who support SparkAI operations.
Legal authorities if required by law.
Each partner is contractually required to use data solely for SparkAI’s purposes and maintain strict confidentiality.
We do not share, trade, or resell user information for lead generation or marketing by third parties.
10. International Data Transfers
Your data may be processed outside your country (e.g., cloud servers). We use secure and compliant transfer mechanisms such as Standard Contractual Clauses.
11. Data Security
We use encryption, firewalls, secure servers, and access control to protect your information. While no system is completely secure, we continuously improve our safeguards.
12. Children’s Privacy
Our Website and Services are not intended for children under 13. We do not knowingly collect or store data from minors.
13. Your Rights
You have the right to:
Access and correct your data.
Request deletion of your data.
Withdraw consent for marketing.
Request a copy of your stored data.
To exercise these rights, email [email protected]
.
14. Marketing Communications
If you opt in, SparkAI may send updates or promotional messages related to our own products and services.
You may opt out anytime by replying STOP or clicking “unsubscribe.”
We do not send marketing messages on behalf of third-party businesses, nor do we contact individuals who have not directly opted in through SparkAI.
15. External Links
Our Website may link to other sites. We are not responsible for their privacy practices. Please review their policies separately.
16. Policy Updates
We may update this Privacy Policy periodically. Changes will appear on this page with a new “Last Updated” date.
17. Contact Us
For any privacy-related questions or requests, please contact:
SparkAI Privacy Officer
Email: [email protected]
Phone: +44 7435 531511
Address: 10 Holmfield Avenue, London